Shipping policy

Shipping Policy

Effective Date: 18/01/2025

At FoldupWorks, we strive to ensure your order is delivered in a timely and efficient manner. Please review our Shipping Policy below for important details.

1. Processing Times

  • Orders are typically processed within 2-5 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates and Delivery Times

Shipping rates and delivery times vary depending on your location and the shipping method selected at checkout.

Domestic Shipping:

  • Standard Shipping: 3-4 business days
  • Expedited Shipping: 1-2 business days

International Shipping:

  • Delivery times vary by destination and may take up to 1-3 business days.
  • Customers are responsible for any customs duties, taxes, or fees applicable in their country.

3. Shipping Carriers

We partner with reliable shipping carriers, such as EVRI & Royal Mail, to ensure safe and timely delivery.

4. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can use this number to monitor your order's progress on the carrier’s website.

5. Shipping Address

Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

6. Lost, Stolen, or Damaged Packages

  • Lost or Stolen Packages: We are not responsible for packages marked as delivered but not received. Please contact the shipping carrier directly for assistance.
  • Damaged Packages: If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage.

7. Shipping Restrictions

We currently do not ship to PO Boxes.

8. Delays

We are not responsible for shipping delays caused by events beyond our control, such as carrier delays, natural disasters, or customs processing.

9. Contact Us

If you have any questions about your order or our Shipping Policy, please contact us at:
info@foldupworks.com

By placing an order on our website, you agree to this Shipping Policy.